Looking for a gift that always feels right?
The Petal Thing gift cards are a simple, thoughtful way to celebrate any moment. Delivered digitally and redeemable across our collection, they give your recipient the freedom to choose something they truly adore.
1. General Use: Digital gift cards may be redeemed for eligible purchases online through our website only. Gift cards are not valid for in-store purchases and cannot be used toward subscription products or services.
Gift cards are not redeemable for cash, check, or credit and may not be used to purchase other gift cards, except where required by applicable law.
2. Expiration and Fees: Digital gift cards do not expire and are not subject to activation, maintenance, inactivity, or service fees, in accordance with North Carolina law.
3. Redemption: Digital gift cards may be redeemed at checkout by entering the unique gift card code provided via email. Any remaining balance after a purchase will remain on the gift card and may be applied to future eligible purchases.
4. Delivery: Digital gift cards are delivered electronically via email to the recipient after purchase. Please ensure the recipient’s email address is entered correctly at checkout. We are not responsible for gift cards that are undelivered or misdirected due to incorrect or incomplete email information provided by the purchaser.
5. Lost, Stolen, or Damaged Cards: Digital gift cards should be treated like cash. We are not responsible for lost, stolen, or unauthorized use of gift cards, except where required by North Carolina law. Replacement or refunds will not be provided.
6. Refunds and Exchanges: Gift cards are non-refundable and may not be returned or redeemed for cash, except as required by applicable law. Purchases made using a gift card are subject to our standard return policy. Any approved refunds will be issued back to a gift card.
7. Balance and Transaction History: Gift card balances may be checked by contacting Customer Support or by following the instructions provided in the gift card email.
8. Fraud and Abuse: We reserve the right to refuse, cancel, or deactivate any gift card or related order if we reasonably suspect fraud, misuse, or a violation of these Terms & Conditions, in accordance with applicable law.
9. Changes to Terms and Conditions: We may update these Terms & Conditions from time to time. Any changes will be posted on our website and will apply to gift cards to the extent permitted by applicable law.
10. Customer Support: For questions or assistance with your gift card, please contact our Customer Support team or call the store directly.
All images on our website are provided for inspiration only. We do not replicate designs. Every arrangement is custom-made, one of a kind, and thoughtfully tailored to each customer.
Our floral designs are guided by seasonality, natural variation, and artistic interpretation. While the exact flowers shown may vary, we thoughtfully design each piece to reflect the overall style, color palette, and feeling of the arrangement you selected.
Arrangements are designed in ceramic vases, which are selected by our designers to complement the flowers and align with the style and colors requested. Vase selection may vary, but each vessel is chosen intentionally as part of the final design.
Our bouquets do not include a vase and are wrapped for carry-out in our signature bag.
You are welcome to share preferred colors, favorite flowers, or design notes in the florist instructions at checkout. While specific blooms cannot be guaranteed, we will do our best to honor your preferences and create something that feels personal and cohesive.
When substitutions are necessary due to seasonality or availability, we select flowers and materials of equal or greater value, always preserving the integrity and quality of the design.
